To: Mr. Bob Davies – CEO SBT Corporation
Dear Mr. Davies,
I wanted to take this opportunity to thank you and SBT’s Pro Series Development Group for delivering a product that exceeds my expectations. I have structured my business based on the strengths of my competition. That is, identifying what they do right, and doing it better. One of the most important ingredients is the system that enables people to drive this process.
I now have a software product that will allow me to accomplish my goal. Although we have only scratched the surface with your product, our initial goals have been accomplished and exceeded. We are looking forward to challenging your fine product, its development team, and Woodbury Systems Group.
The successful implementation of your software would not have been possible without the extraordinary support we received from Deirdre Volpe and Bill Fitzgerald of Woodbury Systems Group. Their expertise and patience have made the transition for our old system painless and glitch free. The modifications done to accommodate our business have been flawless.
I look forward to working with your fine product and Woodbury Systems Group as we race to stay one step ahead.
CEO Paper Distributor
Dear Bill and Deirdre
I received the nicest letter today from (CEO above.) He was highly complimentary of your “extraordinary support” in the successful implementation of SBT’s Pro Series Software.
I would like to thank you for making this success story possible. We rely on our dealers to support SBT and to work with their clients to make it a winning experience for all parties involved. It is always gratifying to know this is being done.
Thank you for your continued support.
“The Estimating System you developed for us has allowed us to respond to customer requests for quotation in minutes instead of days.
In our hurry-up business, an early quote often beats a late quote, regardless of price.
We also appreciate your ability to respond quickly when the system needs changes to reflect changes in our market place.”
CEO Large Printing Company
“We would gladly use your firm again for our training requirements. In fact, we were so pleased with the system after your training that we are retaining your firm to design and program a large front end project for our company.”
MIS Director – Medical Facility
“Without notice, our contract programmer left us in the middle of a large project. You jumped in when we needed you and your expertise and excellent support turned a nightmare into a wonderful system. We are very happy with the system you developed for us. “
CFO - Pharmaceutical Manufacturer